Frequently Asked Questions

DO YOU DO MAIL ORDERS?

Yes! We're happy to mail products to you. We charge postage based on the weight of the package and current US Postal Service rates. We do not charge any extra handling fees. Call us at 651-690-1692 to place a mail order.  

 

DO YOU SELL ONLINE?

No. Currently, we do not fulfill orders online, although you may search some of our inventory here. To ensure product availability before stopping in, call us at 651-690-1692.  If getting to the shop is difficult for you, we're happy to arrange a mail order.

 

DO YOU HAVE COUPONS?

Yes!  You can find a 10% off coupon in the Minnesota Women's Press. Check your mailbox for a 10% off coupon in the Grand Quarterly mailer, as well as a $5 off $40 purchase coupon in Valpak. In addition, we have a coupon with Chinook Book. 

We also offer a frequent shopper punch card. You receive a punch for every $10 you spend.  Once the card is filled, you may use it as a 15% off coupon on a future visit. We can also save your punches or "points" virtually at the register using the fivestars program! As with our regular 10% off coupons, this discount is not valid with other coupons, sales, or special offers. 

 

DO YOU SELL GIFT CERTIFICATES?

Yes! We have paper, hand-written gift certificates. Give the gift of health. Give a Mastel's gift certificate today, in any amount.

 

DO YOU HAVE MULTIPLE LOCATIONS?

No. We are an independently owned and operated small business in St. Paul. If you are unable to reach our retail location, feel free to call the store for help with a mail order at 651-690-1692.

 

HOW CAN I FIND OUT WHAT'S ON SALE?

Sign up for our newsletter to receive a monthly sales flyer, or just check our homepage at your convenience.  We also frequently post smaller sales and offers on our Facebook, Instagram, and Twitter.

 

DO YOU OFFER CASE DISCOUNTS?

If you'd like to order a product by the case, we offer a 10% case discount. This discount is not valid with other coupons or special offers. Please ask about case quantities and prices.

 

ARE YOU OPEN ON HOLIDAYS?

We are closed on several major holidays so that our employees can celebrate and spend time with their families. These holidays are: New Year's Day, Easter Sunday, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. We also close early on New Year's Eve and Christmas Eve.

 

HOW'S JOHN?

While John Mastel might not be found in the aisles of the store these days, he's certainly keeping busy. Being retired means more time to be active. An avid bowler since 1959, John continues to participate in a bowling league. He also still enjoys playing softball and those of you who played softball with him probably remember his mean pitching arm. Decades later, he's still got it!

However great his love of sports may be, his real passion is gardening and growing crops. On his 8-acre hobby farm in Afton, John spends his days tending to fruit trees, tomato plants, and other garden goodies.

While the rest of us are sound asleep, the raccoons and opossums can often find John prowling his land late at night, under the light of the moon, watching for critters who might be eating his crops. Groundhogs, deer, rabbits, neighborhood cats, and flying squirrels all best beware of pilfering or you'll receive a few harsh words! 

John still delights in the notes and letters he receives from long-time friends and customers. He warmly thanks all of you who have supported Mastel's Health Foods over the years.

 

WHAT IS THE STORY OF THE ALOE?

The regal aloe vera plant that presides over the Mastel's Health Foods storefront has been a fixture here for more than 40 years. It has not only earned a prominent place in our window but privileged status as our company logo.

Owner John Mastel won the then far smaller plant in Las Vegas at the 1977 National Nutritional Foods Association show. As John tells it, there was a treasure chest at the expo where attendees were invited to choose a key from a bucket of hundreds. He walked up to the display and pointed to one key in particular and said: "That's the key that will open the chest." Lo and behold, that was the key that unlocked the treasure chest and the aloe plant was his! After the expo, John carried his Grand Prize home on his lap during the plane ride and placed it in the same window where it resides today. Our aloe has thrived thanks in part to hand-mixed sand and potting soil blend, passive sunbaths, a diet of fish meal, and attentive watering. Today the magnificent specimen erupts out of a 10-gallon pot. It's so happy here it issues a striking white flower every four months.

Over the decades, that original aloe vera has generated countless clones, one of which has surpassed its parent in size (this behemoth is on display in our second store window). But you don't have to take our word for it- swing by any day of the week to gaze upon our majestic and much-beloved aloe vera!

WHAT ARE YOUR STORE POLICIES?

  • We accept all major credit cards, tap to pay, cash, and checks with a valid form of identification.
  • We are happy to take returns with a receipt within 30 days of purchase.
  • Cash may be given back with a receipt showing proof of purchase.
  • All book, makeup, and clearance sales are final.
  • Coupon must be present to receive discount.
  • Coupons may not be used towards sale items, promotions, or clearance items.
  • All returned checks are subject to a $30 service fee. 
  • These policies are subject to change.